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Our Offices

A global team, working your hours

BBO operates across four locations so your work is always moving — no matter the timezone.

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Head Office

Sydney, Australia

Level 49, 8 Parramatta Square
Parramatta NSW 2150
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New Zealand

Auckland

125 Queen Street
Auckland 1010
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Operations

Manila, Philippines

Level 24, PSE Tower
Bonifacio Global City
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Operations

Ahmedabad, India

Ratnakar, 9 Square Building
Mansi Road, Vastrapur
Ahmedabad 380015
FAQ

Frequently asked questions

Quick answers to the questions brokers ask us most often.

How quickly can I get started?

Most brokers are onboarded and processing files within 3–5 business days. Pay Per Application is even faster — submit a file and we start immediately.

Is there a minimum commitment?

No. Our Pay Per Application service has zero lock-in. Dedicated resource engagements are flexible — we can discuss what suits your volume.

Where is the work done?

Our processing teams operate from our Philippines and India offices, with Australian account managers overseeing quality and communication.

How is my client data protected?

We are ISO 27001 certified and operate under strict data handling protocols. We sign NDAs and data processing agreements as part of onboarding.

Can I use BBO alongside my existing team?

Absolutely. Many brokers use BBO to handle overflow, complex files, or to free up their internal team for higher-value work.

What lenders do you work with?

We work with all major Australian lenders and many second-tier and non-bank lenders. If you lodge with them, we can process for them.